Dear Prospective Customer:
would like to assure you that our chandeliers are made from top quality materials
and workmanship and we are 100% sure that you will be totally satisfied with
your purchase. To prove our confidence in our products, we are offering a 20
year warranty with all of our chandeliers against tarnishing and factory defects.
If any parts of our chandeliers shows defects or tarnishes during this period
of time, we will repair or replace the chandelier free of charge.
cleaning your chandeliers, please use a dry or damp cloth. Do not use any cleaning
solutions that contains alcohol or ammonia which destroys the protective finish
on the chandelier and causes them to tarnish. Use of these solutions voids our
warranty. This warranty does not cover breakage of parts which are covered by our 30 Days Money Back guarantee. All claims must be submitted with the original Sales Invoice. Shipping cost is not covered by this warranty. All alabaster models are considered custom and cannot be returned, cancelled or refunded.